This Privacy Policy explains how jilli7 collects, uses, stores, and protects your personal information when you use our platform in the Philippines. We are committed to handling your data responsibly and in full compliance with the Data Privacy Act of 2012.
When you register on jilli7, we collect your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification. This information is required to create and maintain your account in compliance with Philippine regulations. We use your personal details to verify your identity, process transactions, and communicate important account updates. Your date of birth is specifically collected to confirm that you meet the minimum age requirement of 21 years. We do not collect more personal information than is necessary for the purposes described in this policy. All personal data is stored securely and accessed only by authorised personnel on a need-to-know basis.
We automatically collect certain technical and behavioural data when you use the jilli7 platform, including your device type, operating system, browser version, IP address, and session duration. This data helps us maintain platform stability, detect unusual activity, and improve the overall user experience for members across the Philippines. Activity logs such as login timestamps, game session records, and transaction histories are retained for security and compliance purposes. We may also collect information about how you navigate the platform to identify areas for improvement and optimise mobile performance. None of this technical data is sold to third parties or used for purposes unrelated to platform operation and security. You can review your transaction history at any time by logging into your account.
To process deposits and withdrawals in Philippine pesos, jilli7 collects payment-related information such as your preferred payment method, transaction reference numbers, and account details associated with your chosen payment provider. We do not store full card numbers or sensitive banking credentials directly on our servers; payment processing is handled through secure, regulated payment gateways. Transaction records are retained as required by applicable Philippine financial regulations and for the purpose of resolving any disputes that may arise. If you contact our support team regarding a payment issue, we may request additional verification to protect your account. All financial data is encrypted in transit and at rest using industry-standard security protocols. For questions about specific transactions, please refer to the FAQ page.
When you contact jilli7 through our support channels, we collect and retain the content of your messages, your contact details, and any attachments you provide in order to resolve your enquiry effectively. Support interactions are logged to maintain service quality and to ensure consistent follow-up on unresolved issues. We may use anonymised and aggregated support data to identify common member concerns and improve our help resources, including the FAQ page. If you opt in to receive promotional communications, we will use your email address or mobile number to send you relevant offers and platform updates. You may withdraw your consent to receive marketing messages at any time by updating your communication preferences in your account settings. We will never use your contact details to send unsolicited third-party marketing materials.
As a member based in the Philippines, you are entitled to the following rights with respect to your personal data held by jilli7.
You have the right to request a copy of the personal data jilli7 holds about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with applicable law.
If any personal information we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details directly through your account settings or by contacting our support team.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal obligations to retain certain records under Philippine law.
You have the right to object to the processing of your personal data for direct marketing purposes. Once you exercise this right, we will cease using your data for that purpose without delay.
Where technically feasible, you may request a structured, machine-readable copy of the personal data you have provided to jilli7, allowing you to transfer it to another service provider of your choice.
If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can address your concern directly.
jilli7 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure partners, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your personal information to Philippine regulatory authorities, law enforcement agencies, or courts of law when required by applicable legislation. If jilli7 undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance where required by law. We will never share your data with third-party advertisers or data brokers. Any third-party service provider we engage is subject to strict data processing agreements aligned with the Data Privacy Act of 2012.
We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our internal compliance obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and regulatory requirements. Support communications are retained for up to two years to ensure continuity of service and to assist in resolving any future disputes. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request account closure, we will initiate the deletion process for data that is not subject to mandatory retention requirements. You may contact our support team for more information about the specific retention periods applicable to your account data.
jilli7 employs a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using Transport Layer Security (TLS) protocols, and sensitive data at rest is protected using industry-standard encryption. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are subject to confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems. In the event of a data breach that is likely to affect your rights and freedoms, we will notify you and the National Privacy Commission as required by the Data Privacy Act of 2012. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential.
jilli7 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When we make material changes, we will post the updated policy on this page with a revised effective date, and where appropriate, we will notify you directly via email or an in-platform notification. We encourage you to review this page periodically to stay informed about how we handle your personal data. Continued use of the jilli7 platform after any update constitutes your acceptance of the revised policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please refer to our FAQ page for guidance, or reach out to our support team at the contact details listed in the footer below. Your privacy matters to us, and we are committed to addressing your concerns promptly and transparently.
Our FAQ page covers the most common data privacy questions from members across the Philippines. If you are ready to join, you can create your jilli7 account today.